Building+Rapport

**For the next class, we will talk about "building rapport" which is important for Business English.** 1. Watch this video and read the transcript that follows:

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 * What are the 2 ways Bob says we can build rapport? @http://www.business-spotlight.de/language-skills/videos/socializing/building-rapport?page=0%2C1
 * Answer this gapfill while listening to the video, http://dazenglish.wikispaces.com/Rapport+Quiz

2. Watch this video about mirroring:

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